Frequently Asked Questions

Everything you need to know about shopping with R HOUSE

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Are your materials sustainably sourced?

At R HOUSE, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.